Privacy Policy

This Privacy Policy describes how your personal information is gathered, used, and shared.

This privacy policy applies to all the visitors of the websites and the users, members and customers using or accessing our websites including www.wpsyncsheets.com .

Who We Are

We are a Creative Werk Designs Team. You can find more information about us, including our full address, on our company website.

What Personal Information We Collect

When you visit our website which is already mentioned above, we automatically collect non-personally-identifying information and personally-identifying information about your device, including information about your web browser, IP address, time zone. Additionally, as you browse the Site, we collect information about the products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site including the product details.

We don’t share your personal information with anyone, except to the response to a lawful request by public authorities, including to meet national security or law enforcement requirements or to protect our rights.

Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. We use cookies across our sites to help identify and track visitors. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features may not function properly without the aid of cookies.

Comments

When you leave any comments on our site we collect the data inserted in the comments form, and also your IP address and browser user agent string to help spam detection.

A personally identifiable information string created from your email address (also called a hash) may be provided to the service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Information submitted through the contact forms on our Site are sent to our company email, hosted by Gmail. You can find more about Google policy here.

While we keep these submissions for customer service purposes and never share with any third parties.

Support

To help our support related to our product issues, we might ask you to share your name, email address and copy of your website, or login details with our team. Since this is your website, you are the one responsible for its data and we strongly encourage you to share a staging site and remove any personal information from the database before sharing it with us. 

That being said, here are some important points about what happens with the site duplicates and data that is shared with our support:

  • When a setting check is needed, we ask for access to the site or even a full copy of the site.
  • We use that access/duplicates strictly for debugging details from our product.
  • We do not share that data with anyone outside of the company.
  • We cannot be held responsible for any loss of private information from databases and of your website if that should occur. We recommend that you should only share staging sites or have a fully working backup of whatever website you share with us.

Purchase

The most important thing to note is we do not store information about any card details or credit cards and all payments are handled through payment gateways.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

However, when you make a purchase or attempt to make a purchase through the Site we verify your credit card through a payment gateway, and we collect certain personal information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

Information about your Website and Server Configuration

When you use our WordPress products (themes / plugins) we may receive the information about your website. By collecting more information from the customer which includes all the information our team develops better and more compatible software and serves our customers better. 

License Keys

To make the purchase valid and to unlock benefits such as automatic updates, support from our developers and extra resources from the products offered. While activating the license key, we receive your website URL, name and email address. Also we keep records of all website URLs where the license key is activated.

Who we share your data with

We don’t share, sell, trade or otherwise transfer your data with third-parties in a way as to reveal any of your personal information. However, some data is transferred and/or stored with third-party services we use to operate our websites, like Facebook, Easy Digital Downloads, Stripe, PayPal.

How my information is secure

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, it is secure and safe. Although no method of transmission over the internet storage is 100% secure and implements additional generally accepted companies standard.

What rights you have over your data

If you want to confirm what personal data we may have about you or wish to modify it or know the purpose of the collecting and processing or to stop data sharing and processing please contact us 

You can also request information about your personal data consent source, if you haven’t provided it directly to us or use our products and services or how long it will be stored. Also, you have the right to erase, if the data is not needed for the purpose you can ask to delete the data. You may withdraw your consent at any time by clicking the “unsubscribe” link that can be found in our emails.

Children’s Online Privacy Protection Act Compliance

We do not knowingly collect personal information from children under the age of 15. If we determine we have collected personal information from a child younger than 15 years of age, we will take reasonable measures to remove that information from our systems. If you are under the age of 15, please do not submit any personal information through the Site, service, and Software.

Third Party Links

We may include third party products or services on our website, these third-party sites have separate and independent privacy policies and we do not hold any liability or responsibility for the content and activities of these linked sites.

Affiliate Disclosure

Some of the third-party links on our store might contain affiliate links. We earn a referral fee when you buy services from companies that we recommend. We only recommend products that we believe will add value to our customers. So, if you make a purchase after clicking an affiliate link, we’ll receive a commission from them.

Remarketing or Targeted Advertising

You can opt out of targeted advertising by:

  • Facebook
  • Google
  • Bing

Newsletter Emails

By becoming a Site user, member, customer of Creative Werk Designs Team you acknowledge and agree to be signed up for our newsletter. From time to time, we may want to contact you with information about product announcements, software updates, and special offers. You may opt-out of such communications at any time by clicking the “unsubscribe” link found within the emails. 

Will this privacy policy ever change

We may need to update this Policy to keep pace with changes in our Site, Software, and Services, our business, and laws applicable to us and you. We will, however, always maintain our commitment to respect your privacy. We will notify you by revising the “Last Updated” date at the bottom of this Privacy Policy and, in some cases, we may provide you with additional notice such as adding a statement to our homepage or sending you an email notification. 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@wpsyncsheets.com  or by mail using the details provided below:

Need help?

We're ready to help out & answer questions!